Six managed properties across the city, each with its own recorder, its own login and its own quirks. Reviewing an incident meant phoning whoever happened to know that particular site.
Everything now aggregates into a single hub. Operators work from one interface with a consistent camera naming scheme across all six properties, and alarm events route to whichever console is responsible for that site rather than lighting up every screen.
We kept local recording at each site as well as central, so a connectivity drop never means losing footage — it just means it syncs late.
