Three stores in the same mall, each with its own recorder and no way for head office to review footage without physically visiting.
We standardised all three on the same IP platform, put dedicated overwatch on every till position, and added people counting at the entrances so the retail team can compare footfall against conversion. Head office reviews any camera in any store from one login.
Camera positions were agreed with the visual merchandising team first, so nothing blocks a display or sits awkwardly in a customer’s eyeline.
